IT Support Prices
support
costs
Support
PC /Laptop / Notebook / Tablet
Onsite Support
Server
Onsite Support
Server - On Premise
Onsite Support
Server - Virtual/Cloud
Onsite Support
Network Devices
Onsite Support
Wireless Acces Point
Onsite Support
Network Switch
Onsite Support
Router / Security Gateway
Onsite Support
Printer- Scanner and Accessories
Onsite Support
Online Remote Support
E-Mail Services Support
Insite / Remote Support
For locations more than 30 miles away
Consultancy
device registered to the contract
loyality
per hour
9:00 am to 8:00 pm weekdays and within 30 miles of Cambridge
£30
(min £30 charge)
£70
(min £70 charge)
£70
(min £70 charge)
£50
(min £50 charge)
£14
(min £14 charge)
£14
(min £14 charge)
£14
(min £14 charge)
£21
(min £21 charge)
£30
(min £30 charge)
£60
(min £60 charge)
one-time action for unregistered device
standard
per hour
9:00 am to 8:00 pm weekdays and within 30 miles of Cambridge
£40
(min £40 charge)
£105
(min £105 charge)
£130
(min £30 charge)
£75
(min £75 charge)
£25
(min £25 charge)
£25
(min £25 charge)
£25
(min £25 charge)
£55
(min £55 charge)
£40
(min £40charge)
£40
(min £20 charge)
£20
(min £20 charge)
£0.65 per mile
£90
(min £90 charge)
new additional device installation
setup
per hour
9:00 am to 8:00 pm weekdays and within 30 miles of Cambridge
£40
£110
£110
£110
£90
£90
£90
£5
£40
£40
(min £20 charge)
£25
(min £25 charge)
£0.65 per mile
6-12 Month Maintenance Contacts Prices
choose your plan
Device Support
(PC, Laptop, Tablet, Printer, etc)
Cost per Device
(exc servers)
Servers
Planning Monthly Regular Maintenance
(Maintenance/updates for reliable operation and security, including patching, permissions and access control.)
Monthly Support Ticket
(Onsite/Workshop Support)
Monthly Online Remote Support
Backup
MS Office 365 Support
E-Mail Services Support
Business software support
Quickbooks, Bokio, Sage, Odoo, Zoho etc.
Please inquire for a full list of other software we can support!
Cloud Management
Who is Suitable For
silver
starting from
£59
per month
Max 5
First device
£59
+£49 for each subsequent device
1 x free
Additional Fee Charges
3
10 GB
Manual Backup per Device
Additional costs will be incurred for onsite work and change requests. This plan typically best suits established/low-growth organisations, or those seeking a low cost, basic support subscription.
gold
starting from
£147
per month
3 - 8
For the first 3 devices added:
£147
+£44 for each subsequent device
+£89
3 x free
2
6
20 GB
Manual Backup per Device
Additional costs will incur for additional onsite work and change requests . Ideal for Business and SMEs with 2-6 people.
platinium
starting from
£270
per month
4 -10
For the first 6 devices added:
£270
+£39 for each subsequent device
+£89
4 x free
4
Unlimited
Unlimited Automatic Backups and Management
(additional licenses may be required)
Additional costs will incur for additional onsite work and change requests . Ideal for Business and SMEs with 4-9 people.
