IT Support Prices


support 

costs 

Support

PC /Laptop / Notebook / Tablet

Onsite Support 

Server

Onsite Support 

Server - On Premise

Onsite Support 

Server - Virtual/Cloud

Onsite Support 

Network Devices

Onsite Support 

Wireless Acces Point

Onsite Support 

Network Switch

Onsite Support 

Router / Security Gateway

Onsite Support 

Printer- Scanner and Accessories

Onsite Support

Online Remote Support

E-Mail Services Support

Insite / Remote Support

For locations more than 30 miles away

Consultancy

device registered to the contract

loyality

per hour

9:00 am to 8:00 pm weekdays and within 30 miles of Cambridge

£30

(min £30 charge) 

£70

(min £70 charge) 

£70

(min £70 charge) 

£50

(min £50 charge) 

£14

(min £14 charge) 

£14

(min £14 charge) 

£14

(min £14 charge) 

£21

(min £21 charge) 

£30

(min £30 charge) 

£60

(min £60 charge) 

one-time action for unregistered device

standard

per hour

9:00 am to 8:00 pm weekdays and within 30 miles of Cambridge

£40

(min £40 charge) 

£105

(min £105 charge) 

£130

(min £30 charge) 

£75

(min £75 charge) 

£25

(min £25 charge) 

£25

(min £25 charge) 

£25

(min £25 charge) 

£55

(min £55 charge) 

£40

(min £40charge) 

£40

(min £20 charge) 

£20

(min £20 charge) 

£0.65 per mile

£90

(min £90 charge) 

new additional device installation

setup

per hour

9:00 am to 8:00 pm weekdays and within 30 miles of Cambridge

£40

£110

£110

£110

£90

£90

£90

£5

£40

£40

(min £20 charge)

£25

(min £25 charge) 

£0.65 per mile

6-12 Month Maintenance Contacts Prices


choose your plan

Device Support

(PC, Laptop, Tablet, Printer, etc)

Cost per Device

(exc servers)

Servers

Planning Monthly Regular Maintenance

(Maintenance/updates for reliable operation and security, including patching, permissions and access control.)

Monthly Support Ticket

(Onsite/Workshop Support)

Monthly Online Remote Support

Backup

MS Office 365 Support 

E-Mail Services Support 

Business software support

Quickbooks, Bokio, Sage, Odoo, Zoho etc.

Please inquire for a full list of other software we can support!

Cloud Management

Who is Suitable For

silver

starting from

£59

per month

Max 5

First device

£59

+£49 for each subsequent device

1 x free

Additional Fee Charges

3

10 GB

Manual Backup per Device

Additional costs will be incurred for onsite work and change requests. This plan typically best suits established/low-growth organisations, or those seeking a low cost, basic support subscription.

gold

starting from

£147

per month

3 - 8

For the first 3 devices added:

£147

+£44 for each subsequent device

+£89

3 x free

2

6

20 GB

Manual Backup per Device

Additional costs will incur for additional onsite work and change requests . Ideal for Business and SMEs with 2-6 people.

platinium

starting from

£270

per month

4 -10

For the first 6 devices added:

£270

+£39 for each subsequent device

+£89

4 x free

4

Unlimited

Unlimited Automatic Backups and Management

(additional licenses may be required)

Additional costs will incur for additional onsite work and change requests . Ideal for Business and SMEs with 4-9 people.

Get in touch.